Staff intranet

Make an ICT request

Report damaged or lost ICT equipment, request and change access.

Make an ICT request

When signing in to the ICT Portal please choose your former council, and then sign in with your sovereign email address, unless you are employed directly with Cumberland and only have a @cumberland.gov.uk email address.

Email: technology.support@cumberland.gov.uk

Telephone: 0330 056 5690, then proceed with the following;

Press 1 if you are a Councillor.

Press 2 if you are a Chief Officer, Director, Assistant Director, or PA.

Press 3 if you are from the former Carlisle City or Allerdale Borough Councils.

Press 4 if you are from the former Copeland Borough Council.

Press 5 if you are from the former Cumbria County Council

Use the ICT portal to:

  • report a fault
  • report missing, damaged or lost equipment
  • request access
  • report change of access
  • order software
  • order ICT equipment